When remote diagnostics is enough

Remote diagnostics uses operating data and event history to prepare the next service step.

What can be checked remotely


The monitoring centre shows production, power, battery status and incidents. Technicians can compare trends and review service records.

What monitoring can establish


Data helps prioritise investigation. An incident alone does not establish its cause or confirm a repair. Monitoring does not automatically replace an on-site visit.

Next step


For an assessment of your installation, request service / inspection.

Available data depends on the connected technology and service. Related readingHow central management of multiple sites works What to monitor in solar operation